Privacy Statement
At Triumph Casino we take your privacy seriously. This page explains what data we collect when you use our services, how we use and protect that data, and the choices available to you. We aim to be clear about the information we hold and the measures we use to keep your personal data secure.
Types of data we collect
Personal data
When you create an account or contact us we may collect personal information such as your name, date of birth, email address, phone number and proof of identity. We use this information to verify your account, prevent unauthorised access and meet our legal and security obligations.
Technical data
We collect technical information automatically when you visit our site. This includes IP address, device type, browser details, operating system, and usage data such as pages viewed and session duration. This data helps us maintain and improve our services and detect suspicious activity.
Transactional data
Transactional data covers your activity on the platform, including deposits, withdrawals, bets, game history and payment method details. We may also log timestamps and records of interactions with customer support. Transactional data is retained to manage your account and to comply with record-keeping requirements.
How we use your information
We process your data to operate and improve our services, to verify identity, to process payments, and to investigate and prevent fraud or misuse. We may use aggregated or anonymised data for analytics and service improvement. We do not sell your personal information to third parties for marketing purposes.
Data protection practices
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. Access to personal data within Triumph Casino is restricted to staff who need it to perform their role. We review our security practices regularly and update them as needed.
Cookies and tracking technologies
We use cookies and similar technologies to provide core site functionality, remember preferences and analyse site use. Some cookies are essential for security and session management. You can manage cookie settings through your browser, but disabling certain cookies may affect site performance.
User rights
You have the right to request access to your personal data, to ask for inaccuracies to be corrected and to request restriction of processing in certain circumstances. You may also request deletion of your personal data subject to our legal obligations to retain certain records. We will respond to requests within a reasonable timeframe.
Access, correction and deletion of data
If you wish to access, correct or delete your data please contact our support team. We will verify your identity before making any changes. Certain transactional records may be retained where required by law or for security and dispute resolution.
Information sharing and third parties
We may share personal data with trusted service providers who support payment processing, identity verification, security monitoring and customer service. These providers act on our instructions and are required to protect your information. We may also disclose data where required by law or to protect the safety and rights of Triumph Casino and our users.
Privacy policy updates
We may update this policy from time to time. Significant changes will be communicated through the site or by email where appropriate. We encourage you to review this page periodically to stay informed about how we handle your personal data.